Free standard shipping on orders over £60 applies to UK mainland deliveries only. This includes the Isle of Man for small Royal Mail sized packages.
“Next Working Day” is Mon – Thur, a Post Office decision.
The Post Office will not guarantee “Saturday Next Day” deliveries though they usually deliver these (without the guarantee).
Both of the above options require a signature upon delivery. Items that aren’t signed for will be taken away by Royal Mail and held at your local sorting office.
How much do you charge for international shipping?
Prices for International Shipping are calculated individually at cost, after you place your order.
You order will initially be processed with this shipping cost. “We will need to work out and get back to you to quote (temporary facility)”
Free shipping over £60 doesn’t apply to non-UK mainland deliveries (except Isle of Man for small Royal Mail sized packages).
If you then want to cancel your order, just advise us and we will refund and cancel.
For international deliveries, someone will need to be there to sign for the package.
When will it leave/arrive?
Express means what it says. We dispatch very quickly indeed (we’re famous for it).
At busy times, or if an item is out of stock, we may not be able to dispatch in our usual swift manner. But we will notify you of any delays.
We will need your confirmation if you still want, and are willing to pay for, next day or other special services.
We will try to get your order to the Post Office or a carrier in time for dispatch that day but, realistically, we usually have all packing and shipping completed by 4:00pm.
Any form of “Next Day Delivery” option needs to be ordered by 12:00 noon that day, to be sure of dispatch. We will include later orders, if it is still possible to ship that day.
Availability is only guaranteed while stocks last. If your order is urgent, or for a special occasion, please tell us the “must have by date” and we will do everything possible to meet your requirements.
If you have any questions about delivery (or anything else at all), just Contact Us and we'll be happy to help.